Your trust matters to us. This policy explains what information we collect and how we use and protect it.
Last updated · June 20, 2026
This Privacy Policy describes how EliteOne Real Estate Solutions handles information collected through eliteonex.com.
Who we are
EliteOne Real Estate Solutions ("EliteOne", "we", "us", or "our") operates eliteonex.com and provides real estate solutions across the Dallas–Fort Worth metroplex. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website or contact us.
By using our website or submitting information through our forms, you agree to the practices described in this policy.
Information we collect
Information you provide directly — when you submit a contact form, request information about a property, or otherwise reach out, we collect:
- Your name
- Your email address
- Your phone number (if provided)
- Any message or details you share, including the property or service you're interested in
Information collected automatically — like most websites, we may automatically receive limited technical information such as your IP address, browser type, device information, pages visited, and referring pages. This is used to operate, secure, and improve the site.
Cookies and similar technologies — we may use cookies and similar technologies for essential site functionality and, where applicable, to understand how the site is used. You can control cookies through your browser settings.
How we use your information
We use the information we collect to:
- Respond to your inquiries and provide the real estate solutions you request
- Connect you with licensed professionals in our network where appropriate
- Send you information, updates, or follow-ups related to your request
- Operate, maintain, secure, and improve our website and services
- Comply with our legal obligations
How we share your information
We do not sell your personal information. We may share it only as needed to serve you and operate our business:
- With licensed real estate, lending, title, or service professionals in our network, in order to fulfill your request
- With trusted service providers who help us run our site and operations — for example our website hosting provider and the notification service we use to alert our team of new inquiries
- When required by law, regulation, legal process, or to protect our rights, safety, or property
- In connection with a business transfer, such as a merger or acquisition, subject to this policy
Data retention and security
We retain inquiry and contact information for as long as needed to respond to you, provide our services, and meet legal or business requirements, after which we delete or anonymize it.
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your choices and rights
You may request to access, correct, or delete the personal information we hold about you, and you may opt out of non-essential communications at any time by contacting us. Depending on your state of residence, you may have additional rights under applicable privacy laws (including the Texas Data Privacy and Security Act). We will honor valid requests as required by law.
To exercise any of these rights, contact us using the details below.
Third-party links
Our website may contain links to third-party websites or services that we do not control. This policy does not apply to those sites, and we encourage you to review their privacy practices.
Children's privacy
Our website is intended for adults and is not directed to children. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Material changes will be reflected on this page, and your continued use of the site after changes take effect constitutes acceptance of the updated policy.
Contact us
If you have questions about this Privacy Policy or how we handle your information, contact us at:
- EliteOne Real Estate Solutions
- 2673 Market Center Dr, Rockwall, TX 75032
- Email: hello@eliteonex.com
- Phone: (469) 750-6695
